Organize and optimize your client management
from a single place.
ControlNext is a comprehensive platform that improves tracking, strengthens communication, and facilitates decision-making, powered by artificial intelligence and high-performance VoIP technology.
Explore our Interface
Designed for efficiency. An intuitive platform that puts control of your business just a click away.
Robust Solutions Ecosystem
We have consolidated the most powerful tools on the market into a unique architecture designed for operational efficiency.
ControlNext brings a predictive dialer, VoIP telephony with cloud call recording, and WhatsApp Business, email, SMS and web chat into a single platform. It includes automated workflows that remove repetitive tasks and simplify customer follow-up.
Pro IP Telephony
High-capacity predictive dialer, integrated VoIP system, and cloud call recording.
True Omnichannel
Centralize WhatsApp Business, Email, SMS, and Chat in a single intelligent workflow.
Advanced Automation
Intelligent workflows that eliminate repetitive tasks and optimize client tracking.
Specialized AI
Predictive collection analysis, speech-to-text, and automatic intent detection.
Proactive Metrics
Real-time dashboards with key KPIs for data-driven decision-making.
Robust Security
Cloud infrastructure with banking-grade standards and end-to-end data encryption.
Product SuiteSolutions of
Next Generation
Select a tool from our suite to explore its specialized capabilities.
NextWhatsApp
Connect, automate, and control conversations via the official WhatsApp API.
Support & Growth
We accompany your operation every step of the way to ensure you leverage 100% of the platform.
24/7 Service
Available 24 hours a day, 365 days a year, 100% Cloud.
Instant Support
We focus on customer service as a fundamental pillar.
Training
Knowledge is the most important thing, which is why our training is ongoing.
Development
We develop modules through collaborative work for a greater experience.
Choose the ideal plan for your operation
Omnichannel CRM with automation, client management, advanced reports, and specialized tools according to your operation level.
ControlNext has three per-license monthly plans: Basic at COP 65,000, Standard at COP 94,600 and Pro at COP 136,650, with a minimum of 5 licenses. The plans differ in included campaigns (3, 6 or 12) and storage (100 GB, 300 GB or 1 TB).
Basic Plan
per license / month
Standard Plan
per license / month
Pro Plan
per license / month
Detailed feature comparison
Why choose ControlNext?
Specialized CRM
Designed for collections and high-performance commercial teams.
Scalable architecture
High-performance cloud that grows with your operation.
BPO Integration
Ease of integration with outsourcing processes and call centers.
Real automation
Omnichannel flows that eliminate repetitive tasks immediately.
Applied AI
Real artificial intelligence in collection management and tracking.
Custom development
100% adaptable modules to your company's needs.
"We take your collections to the future hand in hand with technology"
Answering your questions
Everything you need to know about ControlNext and its implementation in your operation.
ControlNext uses per-user or per-module licensing, and the client covers the consumption cost of calls, SMS and WhatsApp. Basic setup takes a few days, and it integrates with CRM, ERP and databases through an API.
Still have questions?
We are ready to implement ControlNext in your operation.
At Intercom Soluciones we work to provide you with quality service. If you wish to submit a Request, Complaint, Claim, Suggestion or Gretting (PQRSF), this is the channel designated to handle your request.
Support channel
info@intercomsoluciones.com